With a background spanning diverse industries
I've cultivated a wealth of experience and technical skills and experience crucial to effective leadership and innovation.

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• Service to Publishing - Starting at a young age in restaurant management, I honed customer service expertise before transitioning to roles at McGraw Hill, where I rose quickly to manage production environments and learned the intricacies of compliance and efficiency. 

• Digital Print - My journey continued at Toshiba, where I evolved from technician to supervisor, excelling in communication and technical proficiency. Achieving elite status as a Toshiba Gold Star Technician underscored my commitment to excellence and innovation, further bolstered by certifications in Novell and Microsoft networks. 

• Banking - Stepping into the banking sector, I deepened my expertise in networking, infrastructure, and compliance, navigating complex regulatory landscapes. Notably, I orchestrated significant cost savings through vendor negotiations and streamlined operations during a merger. 

• Entrepenuer/MSP - In 2004, I embarked on a new venture as an MSP, leveraging my extensive knowledge to support a diverse clientele, from healthcare to manufacturing. Specializing in compliance frameworks such as HIPAA, PCI, NIST 800, and CMMC, I guided companies towards regulatory adherence while optimizing their technology infrastructure for security and efficiency. 

• vCIO - After transitioning from entrepreneurship, I played a pivotal role in shaping organizational success by spearheading vCIO and Account Management programs. In this capacity, I cultivated a culture of continual improvement and facilitated effective communication across diverse teams and regions.

• Technical Support Manager - I led operational changes aimed at enhancing efficiency within the companies I merged into. By incorporating elements of accountability, process optimization, and scalability, I not only improved internal operations but also enhanced the overall customer experience.

• VP of Operations - Motivating teams to surpass their perceived limitations, I orchestrated a comprehensive continual service improvement program, driving excellence at every level. As VP of Operations, I emphasized the importance of investing in the training and empowerment of team members, fostering a culture of growth and development. My dedication to mentorship and facilitating crucial conversations underscores my commitment to driving positive change and fostering enduring company cultures.

In essence, my career is defined by a relentless pursuit of excellence, a passion for innovation, and a dedication to driving tangible results in every endeavor.